from Scotland, 16 March 2009, 15:03

Comment: As we know what to expect from Bansko, we appreciate that the development work being carried out can put a lot of people off but... as we are there for the boarding and not the architecture, this was not something that hindered us.
The hotel itself is really impressive when you enter - the fire is a fantastic focal point - the hotel was sadly very empty when we were there so we didn't get to see any great ambiance but it was very cosy. Again, we were fortunate to be given a one bed appt for the 2 of us so we had masses of room which made life that little more comfortable - the cleaning lady was lovely and left the rooms absolutely pristine each day.
We stayed half board. Whilst the food was head and shoulders ahead of the Pirin in 2008, it was decidedly bland in many instances and served warm instead of hot. That being said, their chicken soup and greek salads were fantastic!
The finishings in the rooms, whilst to a good standard, were still somewhat poorly finished off - that's what a builder's daughter will always see!
We had hoped that being given an appt that we would have the ability to cook for ourselves - this would have been the case as we had cooking rings but no kettle, pots or plug for the kitchen sink.
BUT... on the positive side -
The staff were very friendly and helpful - many things were lost in translation - menus included but I felt quite ignorant that they had to try to communicate in English as I hadn't made an effort to learn their language.
As noted above, the rooms were pristine, fresh towels every day
Lovely sauna - pool fairly cold but great to chill out after a day on the slopes
Having the fire to sit around at night was lovely and quite homely.
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