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Reviews & comments on Hotel & Spa "Diamant Residence" in Sunny Beach

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Galyna Chaikovska

Review

from Ukraine, 01 July 2014, 20:27 (submitted from Denmark)


Rating
4 4 4 4 Overall
1 Staff
4 4 4 4 Rooms
5 5 5 5 5 Food
5 5 5 5 5 Fun
Comment: We rested 7 days with 5 year old child.
Beautiful hotel, beautiful new building, good location.
We arrived at the hotel at 13.30 and settled into our room at 14.30 and that so long as the reception staff very inattentive.
We were not even offered of a glass of water when we were waiting to check-in.
The rooms are clean and comfortable. Only beauty acessories in the bathroom is not delivered when ended even on our asking no one responded, and nothing we have not delivered.
Kitchen is delicious, great selection of food and beverages. The waiters are friendly, quickly picked up dirty dishes.
It was more upset not care and not friendly staff at the reception.
When we left no one even told us -goodbye! or -thank you for visiting our hotel-
Most were friendlier guards, animation group and barman in the lobby.