from North Wales, 31 July 2009, 22:58
Comment: We found the staff to be very unhelpful and very unwelcoming. Food wasnt what most people would call satisfactory, and although we ate it some of the time, we didnt particularly enjoy it ! We found it hard to get served at the bar which was swarmed day and night by the German customers, and they certainly were favoured as the bar staff continually served them over and over while we were ignored and when we finally did get served they were rude. The manager actually came to us on the morning of our last day as we were stood aroung the bar/lobby area and snapped off our wristbands to ensure we didnt try to get any more all inclusive goodies. We didnt at all feel welcome and relaxed as we usually do in Bulgaria and definitely wouldnt recommend the royal to any one reding this review. For a small few pounds extra you can go to the Elena or Kristal, both very near the royal, and receive much better value for your hard earned money .
from Hungary, 15 April 2009, 00:24
Comment: The hotel is located about 20 min walking from the beach with a good view at the sea. Rooms are fair enough for a 3 star hotel,(definitely not 4 star). Staff very unfriendly at the reception desk. Pay attention to what is advertised vs what you find there: I took a car and although when I booked parking was mentioned to be free, I was asked to pay extra 10EUR/day...
from Belguim, 20 October 2007, 12:26
Comment: The hotel is very modern, with a bright interior design.
I've been to Bulgaria many times, and the cuisine differs much from the British, but the food and vegetables are always very delicious.
All areas are very clean, and well maintained. It is very close to the main attaractions in Golden Sands.
from UK, 28 May 2007, 06:42
Comment: The location is great we really enjoyed it. The beach is gorgeous. But be prepared to pay for the loo's EVERYWHERE including resturants and bars you eat and drink in!!! Also all the sun lounges ect!! The nightlife was just getting going and it was great be shaw to visit muppet bar. All the sales people are really annoying worse than anywhere abroard that iv been before, they try to get you to eat and drink in EVERYWHERE!!!
The food was absolutly revolting everyday and every meal. We were all inclusive but ate out everyday and every meal! Also the entertaintment was crap and catered for mainly French or German.
The rest of the hotel was nice, the rooms were lovely and big with air con and kept VERY clean. The all inclusive drinks were good although my boyfriend did'nt like the beer.