from Russian Federation, 28 August 2013, 22:04
Comment: Having stayed in the hotel for more than a week, me and my family had nothing to complain about - the hotel is beautifully located, its architecture is remarkably different from the other hotels around and gives the place a truly romantic and fairy-tale like look. The service was very good. A separate thank you goes to the restaurants in the hotel, which served amazingly delicious food!! We were especially impressed by the choice of fruits,vegetables, salads and dressings, although the hot meals were great and various too=)
Overall, would highly recommend the hotel to anyone who wants to get an authentic Bulgarian experience!
from London,UK, 28 September 2009, 06:38
Comment: Arrived at hotel and check in was quick even though it was very early in the morning and there were a few other people checking in too. Reception staff seemed to speak both German and English well.
Room was very clean. Really decent size - twin beds, sofa, tv, coffee table, dressing table, and bathroom had great shower over the bath (and removable fixture so you could wash your hair over the bath if you prefer not to do it in the shower!). Decent sized balcony with table and two chairs and we were really pleased we got a sea view as it really was a great view. (plus the sun stayed with us until about 5.30 - 6pm)
Maids did rooms every day (towel change was optional) and they were very flexible about when they did it which was great.
Breakfast buffet was 7.00 - 10.30 and there was lots of choice - cooked stuff, cereal, fruit and continental. You could sit anywhere - even outside.
Dinner was in two sittings (we had the later 8 - 9.30) and you were given a table on your first night which you had for the whole trip. Choice was vast - meat, salads, pasta, pizza which they did their best to change each night although some things were a staple. Then cakes, ice cream and fruit, and cheese and biscuits.
Drinks in the hotel were the most expensive we came across in the whole resort but we didn't venture into other 5 star hotels to see what their prices were like which we bet are the same! Bars were charging anything from about 45p for a half litre of local lager to £1.50. Average was about 2 levs - approx £1. On cocktails it's happy hour all day long - so you get two drinks but they are twice the price - still only about 7 levs (£3.50) for two.
The pool area is dominated by the large ornamental dome!!!! A tourist attraction it seems. Plenty of sun beds but we were there in Sept so wondered if you would struggle in peak season.
The hotel bar and outside seating area were nice enough - and quiet too (They did have a screen showing football and also put on entertainment most nights). The older people seemed to like to stay there whilst the younger people ventured into the main Sunny Beach area which is loaded with bars.
The hotel is situated at the quiet end of a massive stretch - ideal as you could easily walk to the main area in 5-10 minutes. That's not to say it's isolated just at the quiet end of town.
There was a spa (i only had a pedicure though it seemed very nice) and the indoor pool although quite small was very nice and had a jacuzzi area) My boyfriend used the weights and rowing machine and although basic said they were good.
from UK, 03 November 2008, 04:44
Comment: Loved our stay here - definitely the best hotel in Sunny Beach! Hotel itself is excellent and well presented with a relaxed atmosphere, we had spacious modern room with amasing views over pool & beach .. the restaurant offers good food with a wide choice .. pool area is absolutely stunning!
Found some of the staff to be very rude on occasions but they warmed up after a while .. and as another review mentions the constant stream of people coming in to have their photo taken next to the water feature does get annoying when you're trying to relax by the pool and you are a paying guest!