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Reviews & comments on Royal Spa Hotel in Velingrad

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Robert-Reuven MERKIN

Review

from Israel, 06 September 2014, 10:55 (submitted from Israel)


Rating
2 2 Overall
3 3 3 Staff
2 2 Rooms
4 4 4 4 Food
Comment: A new hotel,built in a nouveau-riche way. Many things are out of order. If you tell the receptionist and ask to repair it - they say O.K. and NOTHING happens. NO WiFi in the rooms (they lie saying that a man from Sofia is expected to come and repair it - he did NOT come fore 5 days). Massive leaking from the shower cabin and all bathroom is wet - they did not repair it. No table in the room - it seemed that the room furniture has not been yet finished. The lift is like sauna - no air condition. Many rooms could be reached ONLY after climbing MANY stairs. In short, this hotel is not recommended, especially for elder people.
One thing is very good: the food - breakfast and lunch.