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Reviews & comments on Snezhanka Hotel in Pamporovo

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yvonne jenkins

Review

from United Kingdom, 24 February 2014, 18:28 (submitted from United Kingdom)


Rating
3 3 3 Overall
3 3 3 Staff
2 2 Rooms
2 2 Food
1 Fun
Comment: The bar staff in this hotel (downstairs) are the best thing about this hotel,everything else is tired(especially the staff-no one can be bothered and I don't think its a language issue-they 'd sooner be smoking and talking to each other)Any complaints made re the noise of other parties are ignored by the staff and the school teachers representing them-very very poor customer service.Galina who made our reservation is fabulous and did her job brilliantly its a shame the hotel management do not use her and their bar staff to teach the others how to work in a tourist resort

Anne Darren

Review

from UK, 10 March 2009, 22:37


Rating
5 5 5 5 5 Overall
5 5 5 5 5 Staff
4 4 4 4 Rooms
4 4 4 4 Food
4 4 4 4 Fun
Comment: This is a nice hotel. Friendly staff, clean room. If your the sort of person that only wants to eat egg & chips when you're abroad then this hotel is not for you! If you're like me and like to try the local food then you won't be disappointed. Bus to the slopes stops right outside and takes less than 10 minutes to the ski depot.Swimming pool a bit cold but otherwise good.
Had a fantastic massage at very reasonable price.

Lilian Stone

Review

from UK, 16 October 2008, 22:10


Rating
5 5 5 5 5 Overall
5 5 5 5 5 Staff
5 5 5 5 5 Rooms
5 5 5 5 5 Food
5 5 5 5 5 Fun
Comment: Fantastic - couldn't fault it. Very family friendly, in fact they love kids. Clean and friendly with excellent facilities. Staff at the hotel couldn’t do enough for us.
The traditional Bulgarian restaurant in the basement was superb and we were so well looked after. Only criticism was the pool a little cold but otherwise everything was spot on. Internet café, shops, bar.
Couldn't ask for a better location - it is central to all the bars and restaurants and the ski bus starts right outside so you are guaranteed a seat. When it is full, it just sails past all those waiting outside their hotels!!
Daks bar (also downstairs) has an excellent atmosphere and offers great family meals. You can access the rest of Pamps by crossing the car park and entering the rear of the Perelik. From here you can get through most of he central bars and hotels without setting foot outside as they are interlinked by underground passages.
Apartments well kitted out and many with great views – ours was stunning. Beds very very comfy and always hot water for showers.

Tanya Wilson

Review

from UK, 15 October 2008, 15:33 (submitted from UNITED KINGDOM)


Rating
5 5 5 5 5 Overall
5 5 5 5 5 Staff
5 5 5 5 5 Rooms
5 5 5 5 5 Food
5 5 5 5 5 Fun
Comment: Fantastic - couldn't fault it. Clean and friendly with excellent facilities. The traditional Bulgarian restaurant in the basement was superbe and we were so well looked after. Only criticism was the pool a little cold but otherwise everything was spot on.
Couldn't ask for a better location - it is central to all the bars and restaurants and the ski bus starts right outside so you are guaranteed a seat. When it is full, it just sails past all those waiting outside their hotels!!
Daks bar (also downstairs) is excellent and you can access the rest of Pamps by crossing the car park and entering the rear of the Perelik. From here you can get through most of he central bars and hotels without setting foot outside as they are interlinked by underground passages.
Apartments well kitted out and beds very very comfy. All in all fantastic value for money and we will be returning soon!

Lindzie Cort

Review

from UK, 02 July 2008, 15:55


Rating
4 4 4 4 Overall
4 4 4 4 Staff
4 4 4 4 Rooms
5 5 5 5 5 Food
5 5 5 5 5 Fun
Comment: We stayed at the Snezhanka over February half term and loved it so much that we've booked to return next year. The top floor room we had was quite small but warm and comfortable and had stunning views from the balcony. There was plenty of hot water too.
Meals were ok and plentiful - we've been to Bulgaria before and weren't expecting 5* cuisine. Staff were pleasant anf friendly.
The best thing for us was the position of the hotel - it was in the centre of the resort and was the first pickup for the ski buses every morning, which meant that there was always an empty bus waiting outside the hotel.
The skiing this year was fantastic - so much better than last year. We travelled with Thomson, and their rep was excellent - she really looked after her customers and was always easy to contact.