from UK, 20 July 2009, 02:13

Comment: On arrival we were greeted with a curtious welcome but to our dismay we were alocated a 4th floor room. With small children and a previous request through the tour operator to have a lower floor we were not impressed, but checked the room anyway. The balcony had inadaquate edge protection so we requested at once a lower floor which in all honesty the staff were very helpful and granted our request within hours.
Again the pool loungers were reserved (as early as 12:30 am) by sun worshippers who lacted consideration for families with small children and made parents take back seat supervision of their children, oh and they also show their disgust at being splashed by the kids at the kiddies pool.
Breakfast was of poor quality with half cooked meat and eggs, guests had to trample over each other to get a fair share.
Entertainment became repetitive with same act every night singing the same songs, however the caberet was a bit more entertaining.
The pool bar staff were very friendly and always made you feel welcome which is more than can be said for the manageress, who not only treats her staff like dirt but will speak to the quests staying at the hotel in an intolerable manner, this woman needs serious people skills.
In a whole the grenada complex was very clean the rooms are very good but as for location if your looking to be able to retreat to a peaceful setting away from the busy resort centre you may think again because the grenada has the noisiest entertainment in its location.All reviews